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Account settings

Open Profile, in the app or in the User Portal menu.

Edit your profile​

  • App: Edit Profile to change your first name, last name and phone number.
  • User Portal: change your first and last name under Personal Information.

The User Portal also shows your account status: whether your email is verified, whether the account is active, and when you joined.

User Portal profile page
Profile in the User Portal: personal information, account status, password and account deletion.

Change your email address​

In the app: Profile → Change Email.

  1. Enter your new email address. We send a 6-digit code to that address.
  2. Enter the code to confirm. From then on you sign in with the new address.

Change your password​

  • App: Profile → Change Password.
  • User Portal: Profile → Change Password.

Enter your current password, then the new one twice. If you have forgotten your current password, sign out and use Forgot Password instead.

Sign out​

In the app: Profile → Logout.

Delete your account​

Deleting your account is permanent and cannot be undone.

  • App: Profile → Delete account, then enter your password to confirm.
  • User Portal: Profile → Delete Account.
  • Without signing in: go to app.thingslinker.com/delete-account and confirm with your email and password.

If you cannot sign in at all, email support@thingslinker.com from your account's email address and we will delete it for you.

What is deleted: your name, email address, phone number, password and profile photo; your access to your devices; your alert rules and alert history; your notifications; your support requests; and your feedback.

What is kept: the devices themselves and the readings they recorded belong to the company that supplied them. Removing your account frees the devices, so they can be added to another account.

Privacy​

Read how we handle your data in our Privacy Policy and the Terms & Conditions. In the app, both are linked from Profile → About.